A comprehensive training Manual for PO. From the first chapter, Introduction to Corrections, to the last chapter, Responding to Incidents and Emergencies, instruction on how to communicate, interact with and respond to inmates, staff, and visitors is included. Effective communication is key to understanding others.
The Chapter 7 describes the wide range of populations and groups a Florida officer may encounter and teaches appropriate communication responses.
This training program provides a clear picture of the job requirements and work environment. It encourages the training academy to coordinate a field trip so PO may observe a correctional facility, preferably early on studies.