This book aims to explore some of the problems and challenges to collaboration the prison and penal systems are currently facing and the role of innovation and organisational learning to meeting these challenges. The concepts of interagency collaboration, organizational learning, co-creation and innovation are positioned within a wider debate of prison as a means of welfare versus punishment. The book also discusses the active role of researchers in organisational change, service
development and innovation. In this it considers issues of inclusion when it comes to representing the service professional and service user voice in the innovation process. The book hereby provides a resource through which academics, advanced graduate students and professionals/prison administrators interested in prison/criminal research and service development can explore key issues and methods in enhancing collaboration, organisational learning and innovation in this context. The book takes a
European focus that the reader may wish to compare and contrast with other international contexts such as North America and Australasia.
There are two sections to the book. The first section presents some of the current collaborative practices and challenges to these in a series of case study criminal justice-related environments. Imprisonment presents an opportunity for the individual to prepare for a life free of crime, and careful coordination of different services, to prepare and support people for release, is often required. This book section has a wider scope than addressing collaboration within the prison alone but
covers collaborative practice at several points in an individual’s trajectory through a criminal justice system and the roles of a variety of stakeholders including the third sector, state and academic stakeholders within this.
The second section of this book explores strategies and methods available to researchers that can promote collaboration, management and innovation. Action-based participatory research or interventionist approaches to promote innovation and collaboration are introduced as is the role of researchers in these processes. The section examines how researchers can be proactive as agents of organisational change that are often needed to tackle some of the challenges addressed in the first section of this book. Further, risk management strategies to increase quality of integrated care are explored as potential methods and tools for interagency boundary crossing. Means of including multiple voices in service development and innovation are also examined, as is the potential transferability of methods and interventions used in other criminal
justice contexts, to successfully promote innovation and organizational learning. This section also provides a resource to promote positive relationships between key actors involved in improving the prisons and penal systems for all involved.
1 Setting the Scene and Introduction – Sarah Hean, Anu Kajamaa, Berit Johnsen,
and Laure Kloetzer
Part I International Contexts of Collaborative Practice in a Variety of Penal Contexts: Substantive Areas for Organisational Innovation and Change—Studies in Norway
2 Interorganisational Collaboration in a Norwegian Prison—Challenges and Opportunities Arising from Interagency Meetings – Päivikki Lahtinen, Anu Kajamaa, Laura Seppänen, Berit Johnsen, Sarah Hean, and Terhi Esko
3 Mirrors of Prison Life—From Compartmentalised Practice Towards Boundary Crossing Expertise – SørenWalther Nielsen and Anu Kajamaa
4 “Living with” Interagency Collaboration—Three Sustaining Practices – Tine Murphy, Marie Aakjær, Eva Pallesen, and Charlotte Rosenberg
5 The Application of Norwegian Humane Ideals by Front-Line Workers When Collaboratively Reintegrating Inmates Back into Society – William Dugdale and Sarah Hean
Part II International Contexts of Collaborative Practice in a Variety of Penal Contexts: Substantive Areas for Organisational Innovation and Change—Studies in England
6 Tracing the Historical Development of a Service Model for Interagency Collaboration: Contradictions as Barriers and Potential Drivers for Change –Paulo Rocha and Sarah Hean
7 Mentoring in Practice: Rebuilding Dialogue with Mentees’ Stories – Laure Kloetzer, JoWells, Laura Seppänen, and Sarah Hean
Part III Strategies and Methods to Promote Collaboration, Management and Innovation
8 A COLAB Model of Workplace Transformation in the Criminal Justice Context –Sarah Hean, Marie Aakjær, Laure Kloetzer, Laura Seppänen, Anu Kajamaa, Päivikki Lahtinen, and Tine Murphy
9 Facilitation of Developmental Tasks in Prisons: Applying the Method of Human-Centred Co-evaluation – Laura Seppänen, Heli Heikkilä, Anu Kajamaa,
Päivikki Lahtinen, and Hilkka Ylisassi
10 Interprofessional Collaboration Concerning Offenders in Transition Between Mental Health and Criminal Justice Services. PINCOM Used as a Framework for HCR-20V3 Assessment – Atle Ødegård and Stål Bjørkly
11 Early Recognition Method: ‘Opening Doors’ in Risk Management Dialogue Between Mental Health and Prison Services – Frans Fluttert, Gunnar Eidhammer, and Karl Yngvar Dale
12 People in Contact with Criminal Justice Systems Participating in Service Redesign: Vulnerable Citizens or Democratic Partners? – Jonathan Parker, Vanessa Heaslip, Sara Ashencaen Crabtree, Berit Johnsen, and Sarah Hean
13 Avenues of Opportunity: Journeys of Activities Through Third Sector Organisations – Angela Turner-Wilson, Stuart Dearborn, and Catherine Bullen
14 Facilitating Understanding of Ex-Prison Service Users’ Needs: The Utility of Q Method as a Means of Representing Service User Voices in Service
Development – Siv Elin Nord Sæbjørnsen, Sarah Hean, and Atle Ødegård
15 DoWe Need the Users’ Voice? An Empirical Research Example Comparing Views of Service Providers and Ex-Prisoners: Implications for Practice – Siv Elin Nord Sæbjørnsen, Sarah Hean, Kristin Røvik, Bjørn Kjetil Larsen, and Atle Ødegård
16 Reflecting on Researcher/Practice Relationships in Prison Research: A Contact Hypothesis Lens – Sarah Hean, Liv Jorunn Skippervik, Richard Heslop,
and Caroline Stevens
17 Developing a Training Programme for Collaborative Practices Between Criminal Justice and Mental Health Services: The Gap Between Intentions
and Reality – Atle Ødegård and Elisabeth Willumsen
Index
Springer Editors
Hean, S., Johnsen, B., Kajamaa, A. & Kloetzer, L.
(2021). Improving interagency collaboration, innovation and learning in
criminal justice systems: supporting offender rehabilitation. Switzerland:
Palgrave Macmillan/Springer Nature Switzerland. Improving Interagency Collaboration,
Innovation and Learning in Criminal Justice Systems: Supporting Offender
Rehabilitation | SpringerLink
