Best Practices in Training in Managing Difficult Inmates, a report with BP in three countries: Training Centre for the Prison Staff, Croatia – Communication and Aggression Reduction; How to deal with critical incidents; Other training initiatives on managing difficult inmates; College of Justice, the Estonian Academy of Security Sciences – About the high-security unit The National Correctional Administration Academy (ENAP), France – About the UDV; UDV staff The Irish Prison Service (IPS) College – About the NVRU.
Introduction
Target audience
Definition
Overview of national best practices
Training Centre for the Prison Staff, Croatia
Communication and Aggression Reduction
How to deal with critical incidents
Other training initiatives on managing difficult inmates
College of Justice, the Estonian Academy of Security Sciences
About the high security unit
The National Correctional Administration Academy (ENAP), France
About the UDV
UDV staff
The Irish Prison Service (IPS) College
About the NVRU
Conclusion
Abbreviations
References
EPTA
EPTA (2021). Best Practices in Training in Managing Difficult Inmates. European Penitentiary Training Academies. EPTA_07_SIG3_Best_Practices_EN_def.pdf
